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UX in the Gray Areas – Unpolished: UX Office Hours

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September 30 @ 5:30 pm 7:00 pm CDT

What this is

Unpolished: UX Office Hours is a monthly, in-person gathering for UX designers and researchers in Austin. No formal talk — just thoughtful conversation and shared work.

This month’s theme is UX in the Gray Areas.


What we’ll focus on

Not every UX decision is clear-cut.

Sometimes we’re working with incomplete data. Conflicting user needs. Technical constraints. Ethical tradeoffs. AI edge cases. Accessibility limitations. Business pressure.

This session is about the moments where things aren’t black and white.

We’ll talk about:

  • Making decisions with imperfect information
  • Balancing business and user needs
  • Navigating ethical tensions
  • Designing responsibly in AI-enabled systems
  • Where you’ve had to compromise — and why

This isn’t about right answers. It’s about thoughtful reflection.


What to expect

  • Co-working or quiet reflection time to start
  • Small group discussions
  • Optional group share-out of insights

Come with a real example — or just listen and contribute when it feels right.


Who should come

  • Mid to senior UX practitioners
  • Designers navigating complexity
  • Researchers wrestling with nuance
  • Anyone who’s ever said, “It depends.”

Why “Unpolished”?

Because the hardest UX work happens in the gray areas — before there’s a clean story to tell.